White Label Remote Help Desk Services

Is Your IT Support Team Inundated With Level I Help Desk Calls?

  • US Based Team Solving Problems Around the Clock.
  • Customer Service and Security is our Focus
  • Fixed Cost Model & No More Hourly Rates. No Hidden or Startup Fees.

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PC and Mac Support

Virus, Spyware and Malware Removal

Network and Wi-Fi Connectivity Resolution

Computer Optimization

Setup – On and Off-Boarding

Our helpdesk experts are ready to assist your client’s with computer support around the clock. With remote access tools, we can resolve the vast majority of issues immediately, without waiting to be onsite to resolve the problem. Some of the issues we fix daily; Wi-Fi connectivity, printer, browser issues, business application, etc.

Security is our main concern and we have a certified security team to ensure your clients networks and computers are secure. Our staff do everything humanly possible to ensure your clients computers, mobile devices and tablets are secure and that best business practices and policies are being implemented.

Regardless if your client is in the office, at home or on the road. Our team will remote into their device and resolve the connectivity issue. We can easily determine if it’s a hardware, software or configuration issue.

We all know how frustrating it can be for a computer to take what seems like an eternity to perform a seemingly simple task. A slow computer can cost your client time and even money over the long run. Our experienced team have access to enterprise tools to optimize a slow computer and give it a tune-up so it continues working at an optimum pace.

If your firm lacks the expertise to on and off-board your clients employees, our team is available to come on-site and manage the entire process. Majority of the on and off-boarding process can be done remotely, but if systems need to be setup on-site, we can schedule a technical admin anywhere in the world.

Single Point of Contact delivers 24-7 White Label Help Desk services to small IT firms and VARs allowing them to focus on business objectives to increase market share.