Enterprise RMM & Security tools
Scalable & Flexible support packages
24-7 Security & Compliance
Cloud Support & Products
24-7 help desk support
We provide a service so IT businesses have the functionality it needs to manage core business processes. Our channels have access to Autotask, ITGlue, RMM, Monitoring, Security and Compliance tools. We have the enterprise tools required for an IT organization needs in order to succeed.
The technology experts at Single Point of Contact help many small IT businesses and VARs deliver a proactive MSP model to their clients. Our model allows us to scale with the demand and we offer flexible packages to help firms build and expand into new markets.
Our security experts ensure your clients network stays secure and compliant when handling sensitive data. Once you hire us, our team will get to work on things like; Establishing and implementing controls to keep a network safe, assessing and correcting any compliance issues that may exist, identifying and patching vulnerabilities within the network, 24-7 Security/Compliance monitoring and more.
Built on best-in-class technology and backed by a certified team of cloud experts, Single Point of Contact can help your client improve performance, manage costs, maintain security/compliance and enable disaster recovery. Single Point of Contact’s cloud management team will work with your client on customizing a package in the cloud. Email, Backup, Storage, CRM, File Sharing and VoIP. All in one place and we can include a team for cloud migration, securing data, customization, training and support so you won’t need an expert in-house.
Single Point of Contact serves as a seamless extension to your IT support business. Our solution allows IT businesses to expand their support by providing 24-7 phone and bi-directional ticket support for your customers. As an extension of your firm, we provide live support for your clients, on your behalf. Let us take care of the Level I-II support so you can focus on bigger issues and stay focused on business initiatives.